Employee Engagement Surveys
Strong foundations
Employee engagement is the foundation of great customer experiences.
Your employees are the people who will make or break your brand. They are the ones who have the greatest ability to impact what your customers think and feel about your business.
Our employee engagement surveys are vital to building commitment, retention and ultimately improved performance throughout your business.
Asking the right questions
Every organization has different objectives, so we will work with you in creating questionnaire that will be suitable to you.
Gaining Participation
Employee surveys are often notorious for low levels of participation, so our creative marketing teams will work with you to gain maximum involvement.
Digging Deeper
In additional to in-depth analytics we will provide, you will have access to our Clarity® platform where you can carry out further analysis and create your own reports at time convenient to you.
Post Survey Communication
To ensure maximum success in the survey and cement future commitment from your employees, we will help you effectively communicate the results.
Our solutions
Our programs have a proven track record of driving positive change in our client's businesses and improving not only the customers experience but also increasing their likelihood to recommend the places they visit.
Partner with our team of Customer Experience experts to develop the perfect measurement program for your business.
Mystery Shopping
Our bespoke Mystery Shopping programs have a proven track record of driving positive change in our client's businesses. Our programs measure your customers' operational and experiential journey across the entire business, to help understand how your locations are delivering against your brand promise.
Learn more about Mystery ShoppingCustomer Satisfaction Surveys
Customer satisfaction surveys are a highly effective method of gaining feedback from your customers and play a key role in measuring, managing and improving customer loyalty.
Learn more about Customer Satisfaction SurveysAudits
Compliance audits are a vital part of every organization's quality control effort and provide accurate intelligence from the field to provide a detailed account of unit-level execution of non-negotiable brand standards and execution of promotional programs.
Learn more about AuditsEmployee Surveys
Your employees are the people who have the greatest ability to impact what your customers think and feel about your business. Connect & engage with your teams, and drive exceptional customer experiences.
Learn more about Employee SurveysAdvanced Reporting & Analytics
In a world consumed by data, it’s easy to get lost in the numbers. Our analysts take all of the feedback we collect and uncover what really matters most to your customers and deliver meaningful and actionable insights.
Learn more about Advanced Reporting & AnalyticsAd-hoc Surveys and Mystery Visits
Ad Hoc Surveys & Mystery Shops can reveal valuable information about newly launched products or promotions or to get a current temperature check on certain aspects of your business.
Learn more about Ad-hoc solutions